Juvibyahe Travel and Tours

Last Updated: November 12, 2026

Juvibyahe Travel and Tours respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you inquire about our services, request flight quotations, or make travel bookings.

This policy applies to our flight inquiry pages, future website, Facebook Page, Messenger conversations, and other communication channels used for our travel services.

1. Personal Information We Collect

Depending on your inquiry or booking requirements, we may collect:

Full name and contact information, including email address and mobile number.
Passenger details required for airline reservations.
Travel information, including departure and arrival destinations, travel dates, and flight preferences.
Passport or identification details when required by the airline or booking process.
Booking references, payment confirmations, and transaction information.
Other information you voluntarily provide through our inquiry forms or messages.

Please provide only accurate information necessary for your inquiry or booking.

2. How We Collect Your Information

We may collect personal information through:

Flight inquiry forms on our website or landing pages.
Facebook Messenger and our official Facebook Page.
Viber, WhatsApp, email, and other communication channels.
Direct communication during booking and travel assistance.
Information provided by you during payment and booking confirmation.

3. How We Use Your Information

We use your personal information to:

Prepare and send flight quotations.
Check flight availability and booking details.
Process airline reservations and ticket issuance.
Coordinate payments and booking confirmations.
Assist with rebooking, cancellations, and refund requests.
Provide flight reminders, schedule updates, and travel advisories.
Respond to inquiries and provide customer support.
Maintain booking records and comply with applicable legal obligations.

We will not use your information for unrelated purposes without an appropriate legal basis or your consent where required.

4. Sharing of Personal Information

Juvibyahe Travel and Tours may share relevant passenger information with third parties when necessary to provide our travel services, process bookings, or comply with legal requirements.

These third parties may include:

Airlines, such as Cebu Pacific, Philippine Airlines, and AirAsia, for flight reservations and ticket issuance.
Authorized travel booking providers and reservation platforms used to access airline services and process bookings.
Banks, e-wallets, and payment service providers, when necessary to process or verify payments.
Government authorities or regulatory agencies, when disclosure is required by applicable laws or lawful requests.

We only share information reasonably necessary for the relevant booking, payment transaction, or legal requirement.

These third parties may process personal information under their own privacy policies and data protection practices.

5. How We Protect Your Personal Information

Juvibyahe Travel and Tours takes reasonable measures to protect the personal information entrusted to us.

We aim to safeguard your information through the following practices:

Limiting access to passenger information to authorized persons who need it to process travel inquiries and bookings.
Using password-protected accounts and devices to help prevent unauthorized access.
Handling passenger information carefully when communicating through Facebook Messenger, Viber, WhatsApp, email, and other communication channels.
Sharing passenger information only when necessary to process bookings, payments, or comply with legal requirements.
Taking reasonable steps to prevent unauthorized disclosure, misuse, loss, or alteration of personal information.

Although we take reasonable precautions, no electronic storage system or method of transmitting information over the internet can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including booking assistance, customer service, recordkeeping, and applicable legal or regulatory requirements.

When information is no longer necessary, we will take appropriate steps to securely delete, destroy, or anonymize it, subject to applicable retention obligations.

7. Your Privacy Rights

Subject to applicable Philippine laws, you may have the right to:

Be informed about how your personal information is collected and used.
Access your personal information.
Request correction of inaccurate or outdated information.
Request deletion or blocking of information where legally appropriate.
Object to certain forms of processing.
Withdraw consent where processing is based on consent.
File a complaint with the National Privacy Commission when your privacy rights have been violated.

Requests will be handled in accordance with applicable data protection laws.

8. Third-Party Websites and Services

Our pages may contain links to airline websites, payment platforms, social media platforms, and other third-party services.

Juvibyahe Travel and Tours does not control the privacy practices of these external websites. We encourage you to review their respective privacy policies before providing personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or applicable laws.

The updated version will be published on this page with its latest revision date.

10. Contact Us

For questions, concerns, or requests regarding your personal information, you may contact Juvibyahe Travel and Tours through our official Facebook Page and Messenger.

Juvibyahe Travel and Tours
Serving travelers since 2019
Domestic and International Flight Assistance

By submitting your information or communicating with us, you acknowledge that you have read this Privacy Policy.